Smart Coach™ Terms of Service

Acceptance of Terms: Use of Smart Coach™ (the “Service”) is governed by these Terms of Service (“Terms”). By accessing or using the Service, you agree to these Terms.

License: Smart Coach™ grants you a limited, non-exclusive, non-transferable license to use the Service for your internal program operations.

Usage Restrictions – You may not:

  • Reverse engineer or otherwise attempt to gain access to source code

  • Use automated systems to extract data

  • Distribute or sell the Service

Intellectual Property: Smart Coach™ retains all rights, title, and interest in the software, trademarks, and content. You retain copyright to your own uploaded materials.

Data and Privacy: Subject to the Privacy Policy, you own the rights to your data. Smart Coach™ may use anonymized data for product improvement.

Term and Termination: Either party may terminate this license. Upon termination, your access will be revoked, and stored data deleted per the Privacy Policy, unless legally required to retain.

Warranties and Disclaimers: The Service is provided “as-is” with no express warranties. Smart Coach™ disclaims all implied warranties to the fullest extent permitted.

Limitation of Liability: Smart Coach™ will not be liable for indirect, incidental, or consequential damages. Total liability is limited to the amount paid in the prior 12 months.

Governing Law: These Terms are governed by the laws of Nova Scotia, Canada.

Smart Coach™ Privacy Policy

Purpose: This policy outlines how Smart Coach™ collects, uses, discloses, and protects your personal information.

Information Collected

  • Personal Info: Names, email addresses, organizational roles

  • Usage Data: Logs, IP addresses, analytics

  • Program Data: Playbooks, rosters, game plans, Institutional branded content

  • Media: Photos, videos submitted

How Data Is Used

  • Provide Service and support

  • Improve and develop features

  • Enable marketing only with consent

  • Comply with legal obligations

Data Sharing

  • With support staff under strict confidentiality

  • With third-party service providers bound by agreements

  • Not sold or leased without consent

Data Retention & Security

  • Data retained during your subscription and purged after deletion requests or termination

  • Encrypted in transit, stored in secure data systems

Access & Rights

  • Request access, correction, deletion via support@smartcoachsystem.com

  • You can withdraw consent anytime; we’ll deactivate account appropriately

Children’s Privacy: Not intended for users under age 13.

Tracking Technologies: Use of Google Analytics and cookies — non-sensitive and anonymized.

Updates to Policy: Changes announced via email or in-app alerts.

Changes to Terms: Updates will be posted with notification; continued use constitutes acceptance.

Contact:Questions and requests: support@smartcoachsystem.com